Last updated: November 1, 2026
This policy explains how cancellations and refunds work for paid Premium passes on Quizvoria. Quizvoria is operated by PT Media Arus Digital, Kota Tangerang, Banten, Indonesia.
1. What you are buying
Quizvoria offers two one-time Premium passes:
- 7-day Premium pass: US$1.99
- 30-day Premium pass: US$4.99
Each pass gives access to premium quizzes, deeper result insights and bonus sections in articles for the period shown. Prices may be displayed or charged in your local currency at checkout. Applicable taxes may be added where required by law.
2. No automatic renewal
Premium passes are one-time payments. They do not renew automatically and you will never be charged again unless you choose to buy another pass. Because there is no subscription, there is nothing to cancel. Your access simply ends when the pass period is over.
3. When access starts
Your Premium access starts immediately after your payment is confirmed. If you already have active Premium, a new pass extends your current end date.
4. Refunds
Because Premium is digital content that is made available right away, passes are generally non-refundable once access has started. We will issue a full refund if:
- you were charged but Premium was not activated on your account and we cannot fix it;
- you were charged more than once for the same purchase; or
- a technical problem on our side prevented you from using Premium for most of your pass period.
Refund requests must be sent within 7 days of the purchase date. This policy does not affect any rights you may have under the consumer protection laws of your country.
5. How to request a refund
Email us at mediaarusdigital@gmail.com with the email address of your Quizvoria account, the date of purchase, the pass you bought and a short description of the problem. We aim to reply within 3 business days. Approved refunds are returned to the original payment method. The time it takes to appear depends on your bank or payment provider.
6. Points
Points earned on Quizvoria have no cash value. They cannot be bought, sold, transferred or exchanged for money, and they are not refundable. Premium unlocked with points is not eligible for a refund.
7. Changes to this policy
We may update this policy from time to time. The version that applies is the one shown on this page at the time of your purchase.
8. Contact
PT Media Arus Digital
Taman Asri Blok J.VIII/1, RT 05/RW 012, Kelurahan Gaga, Kecamatan Larangan
Kota Tangerang, Banten 15154, Indonesia
Phone: +62 852-8329-1239
Email: mediaarusdigital@gmail.com
You can also reach us through our Contact page.